Jakarta -During the long holiday of this year, PT Bank Muamalat Indonesia Tbk. will not operate from June 11 – 18, 2018, but imposes a limited operational schedule on June 19 and 20, 2018, and will resume normal operations on June 21, 2018.
Bank Muamalat’s Operational Director Awaldi said the decision was based on Bank Indonesia instruction No.20 / 494 / DPSP / SDP on May 18, 2018 on Operational Activities of SP BI in the framework of Idul Fitri 1 Sawwal 1439 H and Cuti Bersama 2018.
“In Limited Operations during Lebaran holidays, Bank Muamalat operates with service hours at 08.00 – 15.30 local time, and customers can conduct all transactions at teller and customer service, but limited to only 78 outlets of Bank Muamalat,” he said on Saturday (9/6 ).
Awaldi stated that Bank Muamalat is still present with limited operational services during the Lebaran holiday 19 – 20 June 2018 as a form of commitment in meeting the needs of customer banking transactions.
“The limited service of Bank Muamalat Indonesia in this Lebaran holiday is a good opportunity to serve the needs of community transactions, so as to help meet the possibility of emergency needs and can not be postponed,” he explained.
Besides, he said, during the holidays, customers of Bank Muamalat can still conduct banking transaction through Channel Bank Muamalat such as ATM, Muamalat internet banking and mobile banking Muamalat.
Bank Muamalat has also set aside Rp350 billion for a new money exchange transaction which lasted from May 18, 2018.
Fractions prepared and available at Bank Muamalat start from the smallest fraction of Rp1,000 to Rp100,000 denominations, where new money changers can be made at all outlets of major branches, sub-branch offices, cash offices as well as some events organized such as activities initiated by Bank Indonesia, Masjid Raya, Mall, Pasar and the square.
Head of Retail Banking Operation Wita Hanayori said that there is a trend of new money changer ahead of Eid. “The average increase in customer transactions to exchange new money at Bank Muamalat of Rp71 billion per week, and we have anticipated it, so that all customers can be served well,” he said.