JAKARTA -Garuda Indonesia followed up the closure of Adisutjipto Airport Yogyakarta due to eruption of Mount Merapi with the cancellation of eight flights to and from Yogyakarta on Friday (5/11/2018) this afternoon.
Vice President of Corporate Secretary of Garuda Indonesia Hengki Heriandono said the flight cancellation is in line with the company’s commitment to prioritize the safety aspects of aviation operations, particularly considering the distribution of volcanic ash which is very risky to the flight.
With the impact of eruption and temporary closure of Adisutjipto Airport in Yogyakarta, today there are eight canceled Garuda flights consisting of:
– GA253 / 252 / Denpasar – Yogyakarta pp
– GA206 / 207 / Jakarta – Yogyakarta pp
– GA208 / 209 / Jakarta – Yogyakarta pp
– GA664 / 665 / Balikpapan – Yogyakarta pp
“With regard to the increased eruption of Mount Merapi, we have also prepared a contingency plan for handling affected aviation – including handling of passengers,” Hengki said on Friday (5/11/2018).
He added that with force majeure situation, all passengers affected by flight cancellation are given the option of changing the reschedule, reroute, or performing full refund in accordance with the prevailing regulations.
Garuda Indonesia will continue to monitor the situation and developments related to the activity of Mount Merapi, especially the activity of the spread of volcanic ash that can disrupt the safety of flight.
It urges passengers to reassure their flight schedule through Garuda Indonesia call center and confirm the contact number or email address listed on the ticket to be contacted in case of flight schedule change.