Jakarta -Provincial Government of DKI Jakarta is encouraged to improve health services so that cases of citizens who are difficult to get ambulance services do not happen again.
Observer Jakarta Research and Public Policy (JRRP) Rizky Dayana admitted concerned about the incident experienced by residents named Haldi. Residents of DKI Jakarta have difficulty getting Emergency Room Ambulance service (AGD) of DKI Jakarta Health Office (Dinkes).
He complained about the services of AGD Dinkes DKI Jakarta when ordering an ambulance for his mother. Haldi was asked to prepare a copy of ID card and KK, but at that time the condition of his mother needed medical treatment as soon as possible.
Rizky assessed Jakarta Provincial Government needs digital-based health services that can remove bureaucratic obstacles.
“Concerned about the incident that happened to Mr. Haldi. It is very urgent for the Provincial Government (DKI Jakarta) to find a solution to this problem, “he said in an official statement, Monday (2/7/2018).
According to him, health services of DHO including ambulance need the contemporary innovation, that is digitization. He stated the solution of the problem will be obtained from Healthy Jakarta Application which will soon be launched by Governor of DKI Jakarta Anies Baswedan.
Rizky said the digital-based health services will make Jakarta residents get health services easily, cheaply, and quickly.
“No need to wait for photocopy of ID card and KK, when emergency with digital health service, Jakarta residents live message via HP and will be served directly,” he said.
He said, citizen data in the form of ID and KK will be directly verified at the stage of account creation. The presence of KTP and KK also serves to prevent false callers.
Digital-based health services, he added, is not a partial service. The service consists of all types of services and health care facilities.
“Of course not just ambulances, digitization should include all types of services such as doctors, medicines, and medical devices. Of all health care facilities, such as Faskes Dinkes, Private, and TNI Polri must be realized, do not let Pak Haldi happen again, “he explained.